On March 30 I received an email…
…from CVS saying “Your order was delivered!”
I had indeed ordered a package several days ago. But when I checked my snail mail after getting that email, there was no package to be found. After puzzling it over for a while, I decided to actually open the email instead of just reading the subject headline.
The first line of the text was in a very large font, and it said, “Your order was delivered, Jean!”. Happy days.
Underneath, in a smaller font, it said “Delivered Thursday, April 2.”
Does CVS have a sense of humor? Or has it managed to invent a time machine?
There is a CVS about three miles closer to me than the nearest Walgreens. I despise CVS for its totally annoying marketing plan. When I go into a store, I want them to offer me their best price while I’m there, not promise me “extra bucks” if I will only come back and buy some more. Even without the virus, I don’t have time for that nonsense. Walgreens gives me a senior discount usually the first Tuesday of every month; now it’s every Tuesday. I save up my drugstore shopping list and buy when they have the discount. In this virus scare, Walgreens is offering free shipping to seniors, I think on Tuesdays.
Kate:
I also much prefer Walgreens. However, my insurance has CVS as its preferred pharmacy, and the price differential is very significant. What’s more, the particular over-the-counter med I ordered in this package is only available at CVS and not at Walgreens.
Ah, insurance. I don’t even fill my prescriptions at said Walgreens, preferring the grocery store pharmacy a half mile from my house. The pharmacist is very helpful. I have refused to deal with Humana’s online refills. I can do this because our routine medications are mostly very, very cheap.
I get this crap all the time, texts saying things have been delivered when I know damn well they haven’t.
I’ve been told (can’t recall by whom) that it’s what happens when the driver knows they won’t get to you today but your item is still on their truck so they figure you’re going to get it tomorrow.
Still, I don’t like being lied to and such obvious lies are the worst.
“Does CVS have a sense of humor? ”
The receipts their registers spew out should tell you that. Indeed, if anybody runs out of tp a trip to CVS to buy a candy bar should give you enough paper to get by for a day or so.
Along the same line, I ordered some equipment at work. This was a couple of weeks ago before the whole “stay at home; work form home” started.
Just this Monday, I received a work email stating that the equipment has been delivered to my desk; and would I please respond to let them know that my order was filled to my satisfaction.
Now, the staff who, if they are working in the office, know full well that none of us are to be in the office. Just what are they expecting me to do? Say, Oh yes I got it and everything is exactly as I ordered? Or are they just claiming to have delivered it? I just don’t know! So, I responded that since I was working from home I couldn’t possibly answer and that they could close the order and if I need to I will re-order.
We don’t have CVS here. I’ve been unhappy since Walgreens bought out Rite-Aid and closed my favorite local R-A store (they had great sales!), but I’m happy with WG most of the time.
It’s an email from the future!
I don’t work for CVS, but I am helping them with their massive increase in ship-to-home sales. Like a lot of brick-and-mortar merchants, ramping up the whole program is harder than it looks. Amazon makes it look easy, but Amazon spends tons on siting warehouses in just the right place, and having humans do as little of the work as possible.
One of the odd things is that when an order comes in, we go and pull the items from the shelves of a normal store. We scan each item and box them up. The shipping label tells that the shipment is coming from a store 600 miles from where it originates!
It’s not particularly efficient, but with free shipping for the customer, they’re using it a lot now. I cannot explain why Neo is getting emails from the future. The really cool thing is the machine that turns rolls of plastic into air pillows. It’s really very ingenious.
Gordon – if this lockdown continues, all the meatspace stores will change their procedure. First, they won’t unpack boxes and stock the shelves at all – no one is coming in to look*; then, they will ship straight from their own warehouses; finally, they will sublet to (or from?) Amazon.
*Exempt essential businesses may keep some products displayed, but most will stay boxed until ordered.
GvL: “if anybody runs out of tp a trip to CVS to buy a candy bar should give you enough paper to get by for a day or so.”
I’ve noticed that too! Massive, lengthy receipts from CVS far longer than any other store.
Best description of CVS I’ve ever heard: “If you need something, they don’t have it. If you don’t need it, they have it and it’s on sale.”
It’s a semantics issue and a bit Orwellian at that (but only a bit).
For CVS, apparently, “delivered” means “sent”.
For most (if not all) people, “delivered” means “arrived”.
Companies, it seems, have an interest in confusing the two.
Barry Meislin:
Nope. Not semantics. Not Orwellian. More like H.G. Wellsian.
On March 30 they sent me an email that said “Delivered Thursday, April 2.” Past tense: “delivered.” And a date three days in the future.
Neo – did your package arrive today?
AesopFan:
Strangely enough, it arrived late yesterday: April Fools Day.
Which seems highly appropriate.
LOLOLOLOLOL